Product Demonstrator

We  are  recruiting  for  a  passionate  Product  Demonstrator  &  Coordinator  to  join  our  exciting Kitchen  and  Household  department on a 6 Month FTC.

You’ll be responsible for creating magical, memorable moments of delight and provide a world class  customer  service,  demonstrating  exceptional  product  &  food  knowledge  and  building quality  customer  relationships  to  achieve  business  goals  whilst  being  an  ambassador  for  the Harrods brand.

You’ll  demonstrate  comprehensive  knowledge  of  all  products  within  the  department  and increase  sales  by  selecting  products  to  meet  customer  requirements.  You’ll  also  understand and  properly  execute  all  systems  and  POS  procedures  to  ensure  prompt  and  efficient  sales transactions and full compliance.

About us

At Harrods, we’re one of the world’s leading luxury department stores and we’re becoming a destination for top designers around the globe. Supported by a £500million transformation programme that has seen us create innovative Fashion Designer rooms, we give our people the opportunity and inspiring environment to express themselves through their passion and creativity. Here, world-leading brands meet world-class service.

About you

With  a  background  in  customer  service  and  Food Demonstrations,  ideally  within  retail  and  have  a  passion  for  Homewares  and  Food,  our expectations,  standards,  and  pace  will  stretch  and  develop  you.  We’re  a  friendly  team  that works  together  and  shares  the  pressures,  but  don’t  under-estimate  the  challenges.  Ours  is  a fast-paced environment and you’ll need:

• Previous experience in retail and hospitality and food demonstration.
• Food Safety & Hygiene Level 2 Certification.
• A genuine interest and passion for food & Harrods.
• Self-motivated to learn and develop your product and industry knowledge.
• An out of the box thinking mentality, to surprise and delight customers with exceptional customer service, demonstration, and interpersonal skills.
• A strong ability to work within a team.
• Great organisational skills to always keep the demonstration kitchen active.
• Ability to collaborate with senior stakeholders, food health and safety, buyers and brands.
• Creating  an  engaging  atmosphere  in  the  demonstration  kitchen  space  drawing  customers  in with sampling and driving sales.

Our promise to you

Share our drive to create seemingly impossible luxury experiences for customers, then this will be a hugely important move for you. As well as the chance to learn from true retail experts, you’ll have the satisfaction of working with world-class brands and a team that’s setting the standards for the industry.  

As you build a long-lasting career with us, you will enjoy a package that includes 22 days’ holiday (rising to 27 days) and your birthday off, up to 33% Harrods’ discount, plus access to a competitive pension.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive.  What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram, or tune in to our podcast True Tales from Harrods. Listen on Spotify, iTunes, Google Podcasts or Amazon Music.