Restaurant Manager

The Opportunity

The partnership between Frantzén Group and Harrods is a monumental milestone in Harrods restaurant agenda. We are bringing Björn Frantzén’s signature cuisine to the UK for the first time while unveiling a state-of-the-art flagship restaurant within our Knightsbridge store.

We’re now looking for a Restaurant Manager who has the breadth and depth of experience to lead the front of House operation of this exclusive partnership.

Reporting into the General Manager, the Restaurant Manager will have a 360 degree scope of all commercials for the restaurant operation and is responsible for managing the restaurant areas that sit within the Frantzen space.

The Restaurant Manager will be leading the operational excellence of the business and their team in a manner that will ensure that all parties’ expected standards are maintained at all times delivering a world class restaurant experience.

About you

You will have strong and demonstrable experience of leading world class and/or exceptional restaurant environments, managing the entire lifecycle including sales and profits, service and standards, the marketing and profile of the restaurant and leadership of the teams that sit under you.

You will bring with you passion, enthusiasm, and knowledge of the hospitality industry.

You are an excellent communicator; with customers, operational teams, management and all other stakeholders gaining trust and confidence.

You have a proven track record of leading and coaching your teams to deliver whilst also having experience of owning and delivering on the long term strategic vision and the capability of the restaurant in line with growth and change, implementing appropriate frameworks.

Our Promise to You

• The Restaurant Manager position offers a salary package of up to £51,600.00 per annum* (this is made up of a generous base salary plus service charge)
• Set contracted hours – paid additional working hours at an overtime rate of 1.5 p/h
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise
• Great career opportunities in multiple locations around the UK and going international. This role offers the opportunity to build your expertise in numerous different industries, and grow an exciting career within Harrods
• Staff Canteen
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off!
• Up to 33% Harrods discount

*The amount you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.

All staff in the Front of House team share the funds equally between members based on the number of hours worked including approved annual leave.

Since Harrods conception over 170 years ago, our Food and Beverage Team has grown to over 400, and this couldn’t have been done without placing our value in our workforce. In joining the Harrods Team, you will receive:

• Competitive hourly rate alongside excellent tips and tronc
• Set contracted hours – paid additional working hours at an overtime rate of 1.5 p/h
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise
• Great career opportunities in multiple locations around the UK and going international within Harrods and Frantzén Group. This role offers the opportunity to build your expertise in numerous different industries, and grow an exciting career.
• 25 days’ annual leave + birthday off
• Up to 33% Harrods discount

About Harrods

As the world’s leading luxury retail emporium, we make the impossible possible, and our hospitality offer is evolving and expanding rapidly across our stores. We are a welcoming and close-knit family who are passionate about food and beverage and aim to create magic and memorable experiences for every customer, every day.

About Frantzén Group

In 2008, Björn Frantzén opened his first restaurant, Frantzén in Stockholm, Sweden. The restaurant was awarded two stars in Guide Michelin after only two years in service, and its third star after six months in its current location. The Frantzén Group includes several establishments in Stockholm and is established internationally with three Michelin starred Zén in Singapore. In 2022 the group will establish 3 new restaurants internationally.

Uniquely You

At Harrods we believe anything is possible. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram, or tune in to our podcast True Tales from Harrods. Listen on Spotify, iTunes, Google Podcasts or Amazon Music