The key responsibility of this role is to meet and maximise divisional sales and operations under the guidance of the Trading Manager. This involves implementing a clear merchandising strategy, driven by core retail KPIs and trading analytics, coordination of visual merchandising strategies and to continuously evaluate and challenge the customer journey. The role requires the candidate to support the Trading Manager as well as to manage and oversee the work of the Online Administrator. This role looks after a number of areas including accessories, fine jewellery, fine watches and luxury jewellery.
About Us
- The role requires an efficient professional who is detail oriented, accurate, highly organised, flexible, with good commercial awareness and ability to analyse figures and data.
- The candidate should demonstrate composure and resilience in handling multiple competing priorities in a fast-paced environment.
- In this role you will Demonstrate knowledge and understanding of Harrods divisional positioning in the greater market, as well as seasonal product and brand trends among competitors.
- Work closely with the Online Content team to brief in changeovers to divisional landing pages and maximise coverage to relevant brands and categories.
- You will Own and develop the merchandising strategy of divisional product landing pages, including categories and brands, to drive trade KPIs such as demand and conversion rate. To proactively seek out opportunities to align the online business to store activity and maximise the coverage of key product ranges on site.
- As part of the team, you will manage the administrator and develop them.
- Regular assessment of divisional web presentation. Challenge and provide user experience and navigation suggestions/changes to Trading Manager based on KPIs, competitor analysis and customer journey relevance.
About You
- You will be experienced in ecommerce trading and have a keen eye for detail.
- You will be experienced in conducting analysis of trade on a weekly basis, providing feedback and action points to Trading Manager on longer term KPIs and the potential risks and opportunities to achieve sales targets.
- Stakeholder management is a key element of this role; working closely with the Buying and Merchandising team, as well as the team at our studio.
- You will experienced in Assessing productivity of the online range at the end of each season and provides recommendations to the Buying team and Trade Manager on how to maximise product exposure and conversion in future seasons.
- You will be confident in demonstrating your knowledge and understanding of divisional positioning in the greater market, as well as seasonal product and brand trends among competitors.
- You will work closely with the Online Content team to brief in changeovers to divisional landing pages and maximise coverage to relevant brands and categories.
Our Promise To You
As long as you shine in our fast-paced world, we’ll make sure you get some great career exposure. You’ll have the chance to move both upwards and laterally across the business.
We are leading the way in luxury retail with a philosophy that challenges convention and says anything is possible for customers.
Share this approach, then, your future will be as unstoppable as ours. You can look forward to 22 days’ holiday, plus your birthday, 50% staff discount on anything you can wear to work, plus up to 33% off everything else.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram