Creator Manager
- Full Time
- Hammersmith
- eCommerce, Digital and Insights
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are recruiting for a brand new role within our Creative Content team for a Creator Manager.
As Creator Manager, you will be responsible for developing and executing a comprehensive strategy and always-on content calendar for social media creators (influencers) at Harrods. Working alongside the Social team, you will use data to build a network of social media creators. As well as identifying existing/emerging creators and actively negotiating these partnerships, you will own and nurture relationships with the network.
About the Role
Within this role, you will be the subject matter expert for our Creator strategy: passionate about building the strategy from the ground up and communicating it’s success to key stakeholders across the business. You will manage the yearly talent budget, bookings and relationships as well as facilitating negotiations with Creators.
You will continuously analyse Creator content against key metrics and KPIS, proposing innovative solutions to help achieve success. You will use said data to identify new and existing Creators across all platforms and divisions (Fashion, Beauty and Food) – actively sourcing, negotiating and nurturing these relationships.
Your duties will also include:
- Working closely and collaboratively with our internal PR Team and external agencies.
- Working with the Social Executives to source creative references, coordinate posting, and pull data.
- Collaborating with the Community Manager to drive overall content engagement through real-time responses, ensuring alignment with the brand’s channel strategies and TOV.
- Attending relevant events for networking and business purposes.
- Inputting into weekly and monthly social media performance reports, analysing data and metrics providing insight for social media activity/campaign results, and using these insights to generate learnings for future collaborations and activity.
- Analysing engagement data to help evolve the creative output of the Creators we work with and doing so in a timely and agile way.
- Being an inspiring champion for social content.
- Develop and execute a comprehensive, cross-platform Creator strategy and content calendar for Harrods.
About You
As Creator Manager you would have worked with social media creators and influencers before, either in-house or as part of an agency. You will have a deep interest in and understanding of social media trends, tools and talent and have experience executing an influencer/creator marketing campaign from start to finish.
You will have a deep understanding of the differences between leveraging social creators as brand advocates versus influencers as brand ambassadors – channelling this understanding to develop a cross-platform Creator strategy and content calendar.
Our future Creator Manager will also:
- Have a keen eye for best in class content and flawless execution with demonstrated time-management skills.
- Be self-motivated with a flexible approach.
- Thrive in a collaborative and fast-paced environment with the ability to adapt to last minute requests.
- Be detailed orientated with thorough understanding of analytics and how this can be used to track and enhance performance.
- Be familiar with social media creators and influencers, with a keen eye to identify emerging talent globally
- Have excellent communication skills, both written and verbal, with the ability to work across multiple teams
- Possess exceptional awareness of social media creators and a proven track record of executing influencer or creator-led marketing activity from start to finish.
- Be passionate for all things social media: tools, trends and talent.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
Related jobs
Salary
Location
Location
City Road
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We’re seeking a Stylist to help shape the visual identity of our luxury fashion brand. This role offers the opportunity to work in a dynamic studio environment, styling trend-led, high quality-imagery
Reference
VAC- 47291
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We are looking for an Online Concession Coordinator for the Digital team here at Harrods. This role will be will be at the core of the day-to-day functions of an iconic luxury e-tailing site.The Role
Reference
VAC- 46968
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We are looking for an Online Commercial Planner to join our Digital Trade team here at Harrods. You will be responsible for maintaining accurate forecasts across key online metrics, particularly Sales
Reference
VAC- 46965
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdRead our insights

Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
07/25/2025
Summary
At Harrods, every product that graces our shelves tells a story, and behind those stories are passionate professionals making it all happen. One such person is Chloe, a Buying Assistant in F

Teaser
In StoreContent Type
Career StoriesPublish date
07/25/2025
Summary
When you think of retail manager jobs, you might picture the usual mix of team targets, shift planning, and stock management. But step inside Harrods, and you’ll find something entirely different

Teaser
Distribution & WarehouseContent Type
Career StoriesPublish date
07/25/2025
Summary
A job in Distribution and Warehouse might not be the first thing that comes to mind when you think of Harrods, but behind every unforgettable shopping experience, there’s a dedicated team working h

Content Type
EventsPublish date
07/17/2025
Summary
H beauty and our LGBTQIA+ Network proudly stood together at Bristol Pride 2025, celebrating inclusivity, self-expression and community. #TogetherHarrods

Teaser
GeneralContent Type
EventsPublish date
07/14/2025
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka

Teaser
GeneralContent Type
Career StoriesPublish date
07/11/2025
Summary
This week, we celebrated our annual Long Service Awards, a tribute to the incredible colleagues who’ve shaped Harrods not just through the years they’ve dedicated, but through the lasting

Teaser
AirportsContent Type
Career StoriesPublish date
07/10/2025
Summary
Have you ever walked through an airport and felt the buzz, the rush of people from all over the world, each with their own stories, journeys, and destinations? That’s the magic you become a part

Teaser
ApprenticeshipsContent Type
Career StoriesPublish date
07/10/2025
Summary
Starting out can feel overwhelming, but finding the right apprenticeship can be your ticket to a world of opportunity. Apprenticeships at Harrods are your backstage pass to the heart of retail, w

Teaser
In StoreContent Type
Career StoriesPublish date
07/08/2025
Summary
At Harrods, it’s the people who bring our store to life. We’re not just a department store; we’re a destination where world-class brands, experiences, and services come together, from fashion an

Content Type
NewsPublish date
07/03/2025
Summary
This is her story. This is Jordon. As part of our Pride celebrations, we’re shining a light on Jordon, the Social & Events Lead for Harrods’ LGBTQIA+ Network. She shares her story, who

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest

Content Type
NewsPublish date
05/14/2025
Summary
As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can sh
Recently viewed jobs