Digital Analyst

We are looking for a Digital Analyst who will be able to report, interpret and analyse our digital data, and support our testing and optimisation programme.

About us

Our Digital Analytics team work to analyse and improve the digital performance of Harrods, including Harrods.com, the Harrods App and our digital marketing activities.

As the world’s leading luxury emporium, we deliver a magical, memorable experience for customers.

This makes us uniquely challenging for creative minds, to protect and grow our brand demands extraordinary composure, creativity, and commerciality.

Harrods’ global brand offers uniquely exciting challenges, and we nurture a supportive environment where creativity, resilience, and commercial awareness make anything possible.

About You

 As the next Digital Analyst you will support us across a number of exciting projects that we have in the pipeline to step-change our data and analytics capabilities at Harrods.

These include the transition to GA4, the expansion of our digital presence and launch of leading edge data science.

Key Requirements

• Experience with online measurement platforms & data (e.g. Google Analytics, Contentsquare)
• Confident using data visualisation software (e.g. Google Data Studio)
• Understanding of digital marketing channels (SEO, Paid Search, Google Shopping, Affiliates) & concepts (attribution)
• Experience using an A/B Testing Tool (e.g. Google Optimize)
• Experience of conducting Quality Assurance tests (e.g. Google Analytics tracking, Google Tag Manager changes, A/B Test variants)
• Insight & storytelling experience – proven experience of turning data into recommendations; the successful candidate will be able to alter how they discuss analytics reports to suit the audience they are talking with.
• Able to manage conflicting priorities
• To be proactive, and provide further insights to the business beyond what was initially asked
• Highly analytical and creative problem solver
• Numerate with an ability to process complex data sets and analysis

Our promise to you

You’ll benefit from an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount, and a season ticket loan.

At Harrods, we believe nothing is impossible. We drive ourselves and inspire others to always push for more.

This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

Uniquely You

At Harrods, we believe the personality and authenticity of our people set us apart.

We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram