Green Team
- Full Time
- Knightsbridge
- Store Services
- Permanent
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The iconic Green Team who man Harrod’s famous doors in the recognisable green uniform are looking for a Green man or woman to join them. They provide a ‘wow’ experience for our guests and provide the highest level of customer service through greeting and giving a positive and memorable customer experience to all of our customers.
About the Role
Being a member of the Green Team means being a brand ambassador, welcoming all of our customers who visit and being both their first and last point of contact. This role acts as an aid to the customer’s journey and their overall experience of the store.
You will promote all services in store to customers including the Harrods Rewards Programme and in-store restaurants, and keep customers informed of the world of Harrods.
This role is shifts across 4 days per week and is based fulltime on the doors in Harrods Knightsbridge.
In return, you'll receive an annual salary of £28,875, 22 days' holiday, your birthday off, up to 33% Harrods discount (including our restaurants'), plus joining our generous pension scheme.
About You
You will emanate pride for Harrods and have the drive to go above and beyond for our customers, having a can-do and positive outlook is key to this role.
You will also have a warm and genuine aura, which shall add to the Harrods experience. You will be positive and enthusiastic, ensuring that customers enter and leave the store feeling special. You will also need:
- Excellent communication skills, ensuring that you can liaise effectively with customers and stakeholders alike.
- A warm and engaging personality, which radiates when welcoming customers into the store.
- A desire to learn local area and business knowledge, including, but not limited to, bus routes, restaurants and street names.
- Previous experience working as a concierge, a doorman or in a front of house role.
- A passion for the world of Harrods!
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
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Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
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Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
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