Marketing Project Manager

Our Marketing department is looking for an experienced Project Manager to lead the way in governance, compliance and delivery for our marketing strategic projects. 

This is a unique opportunity to deliver projects that ensure Harrods achieves its business goals, enhances customer satisfaction, and solidifies its position as the world's number one luxury retailer. 

About the Role

Reporting into the Marketing Director, with a close connection to the Harrods Portfolio Management Office, you will provide project management expertise to lead both internal and external teams across various technical & business disciplines. You will manage marketing strategic projects (excluding campaigns) through all relevant stages of the project lifecycle. This will involve production of detailed plans and documentation, as well as continual leadership of project boards & teams for successful project delivery. As the Marketing Project Manager, you will also deliver transformational change within our Marketing department.

This role plays a key link for our marketing department and the large amount of stakeholders from across the business who all feed into the marketing portfolio of projects. As a result, the role provides the opportunity to engage with these senior stakeholders, to Director level, and lay the expectations of support required to ensure the delivery of agreed project scope and benefit cases.

Ensuring you establish and meet objectives, you will follow agreed governance and delivery frameworks and ensure the full realisation of benefits. Your successful delivery will be achieved through adherence to standard project management methodologies and best practice in line with Harrods Portfolio Management Office controls and procedures.

About You

You will be an experienced project manager; you do not need to come from a marketing background but you do need to be able to cope with varying levels of ambiguity. Ideally, you will have experience from a leading retailer with a demonstrable track record of experience leading large projects & programmes.

You will be able to integrate agile delivery within a standard project framework and you will have the capability to establish & sustain effective professional relationships at all levels with a focus on service delivery. 

You will have experience in:

• Strong governance -  risk/issue management, quality, budget, timescales, benefits
• Planning and control, using recognised planning tools e.g. Microsoft Office & Project, Planview, Smartsheets
• Adopting agile and waterfall methodologies to achieve optimal results
• Successful change management and transformation projects
• An ambiguous environment - you can capture the necessary requirements
• Working autonomously - you will be able to work on your own initiative and be empowered to build relationships

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods