Partnerships Operations Executive

Join our Brand Experience Division as a Partnerships Operations Executive, where you’ll play a pivotal role in delivering excellence across our Partnerships Media Portfolio.

About the Role

As a key member of the Partnerships Strategy & Operations team, you’ll be at the heart of ensuring our partnerships run seamlessly – from media bookings to campaign execution. Acting as a channel expert, you’ll help maintain the highest standards of accuracy, efficiency, and commercial excellence across our Online, Publishing, and Windows portfolios.

Key Responsibilities:

• Manage the daily planning and booking of partnership media inventory, ensuring all campaigns are accurately executed and aligned with team objectives.
• Coordinate end-to-end workflows for .com and app media campaigns, collaborating with internal creative teams and maintaining strong relationships with brand partners.
• Oversee publishing operations, supporting copy and asset submissions while developing bespoke publishing solutions.
• Partner with the Visual Merchandising team to project manage the Windows Portfolio, providing commercial insight and operational support.
• Monitor and support the implementation of commercial strategies, analysing performance and ensuring campaigns align with channel and business objectives.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You are a highly organised and detail-oriented individual with experience in campaign or partnership management. You thrive in a fast-paced, collaborative environment and are confident managing multiple projects simultaneously. Your commercial acumen, problem-solving mindset, and excellent communication skills allow you to build strong relationships across diverse teams and stakeholders. You bring structure, precision, and creative thinking to everything you do — always striving for operational excellence.

You will have:

• Proven experience in campaign, media, or partnerships operations, with strong project management and organisational skills.
• Excellent stakeholder management and influencing abilities, capable of collaborating effectively across internal and external teams.
• Strong commercial awareness and analytical ability, including proficiency in Microsoft Excel and familiarity with tools such as Google Ad Manager, Google Analytics, and Trello.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.