Principal Enterprise Service Administrator

Harrods has been on a journey over the last 3 years, driving a modern infrastructure and application portfolio that is delivered on modern cloud and hybrid on-premises software-defined data centre architecture. As an IT organisation, we are organically moving to think and operate in a ‘cloud native’ way.

About the role

The Principal Enterprise Service Administrator will be responsible for the end-to-end physical, virtual, on premises, and cloud platforms across Harrods, supporting us as we navigate through the next part of our journey. This will cover both our current on-premises data centres and drive our move to the cloud as part of our strategy.

The Principal Enterprise Service Administrator will be responsible for taking on the current Harrods IT strategy and driving it to delivery through the creation of the roadmaps, principles, and guidelines, while continuing to evolve the strategy alongside our Infosec and architecture teams to ensure we have a secure and agile infrastructure/cloud platform.

About you

Our ideal candidate will be a qualified Azure engineer with operational and architect level experience, along with governance of the platforms. You will have a deep understanding and experience of virtual platforms, and certification in VM Ware, NSX-T, VSAN, VCF. You will have strong understanding and experience of integration with other services inside of Microsoft stack with demonstrable experience.

Ideally you'll understand email systems like proof point, single sign-on, certificate services, authentication, privileged access, JML (joiner, mover and leavers) process.

Further to this you will have:

• Hand on experience of HPe Synergy, and SAN Storage
• Consistently adopts strong, logical thinking when solving problems and troubleshooting.
• Ability to quickly penetrate technology areas to solve problems, ask relevant questions, be  proactive, take initiative, and drive for improvements and changes in approach.
• Demonstrates a broad outlook and ability to think medium to long-term.
• Demonstrates clear leadership and the ability to influence and persuade at all levels.
• Strong ability to influence and negotiate

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

In return, we can offer you an excellent benefits package. This includes a generous company pension where Harrods contribute 10% if you contribute 6%, an excellent company bonus scheme, a day off for your birthday, as well a charity day. Of course, you will be receive our fabulous in store discount, including in our world famous food hall, beauty, and multiple restaurants. We also offer a range of health benefits, including private healthcare, gym membership and an on-site doctor.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people, our culture, and careers opportunities search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram, @togetherharrods.