Sales Associate - Toys, Signature & Arcade

We’re currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. 

Where retail really comes to life and turns shopping into theatre for everyone. From the famous Harrods bear and branded souvenirs to the life size cuddly toys and the coolest gadgets, our Signature, Gifting and Toy departments are like no other. Our Sales Associates are encouraged to bring their personality to our customers in these colourful and playful spaces.

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

The environment sets Harrods apart, the personal attention we lavish on every customer, and our people’s unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity. 

About the role

You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme. 

About you 

You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed. You are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight. 

You’ll also - 

• Have great organisational skills to keep the shop floor running smoothly
• Have the ability to remain calm, and measured even when under pressure 
• You’ll be resilient, and adaptable to your audience and environment believing that anything is possible
• Be a problem solver, asking questions and listening effectively 
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike 
• Enjoy the thrill of achieving sales targets 

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
 

Our promise to you

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram