Talent Coordinator - Agency Partnerships

Here at Harrods, we work with a wide network of own-bought temporary supplier agencies, supporting a diverse range of departments including Retail, Restaurants and Kitchens, and Distribution. As an Agency HR Coordinator, you will be joining a dedicated and supportive HR team, playing a vital role in ensuring a seamless and consistent experience for all temporary workers across the business.
 

About the Role

The Agency HR Coordinator at Harrods plays a key role in supporting the Agency HR Partner by ensuring consistency throughout the hiring process for temporary workers across Restaurants and Kitchens. The role covers the full lifecycle management of temporary staff, including onboarding, offboarding, temp-to-perm conversions, and access requirements, while maintaining compliance standards in Workday and ensuring accuracy of all workforce data.

Beyond process management, the role embodies Harrods’ core values, with a strong emphasis on delivering exceptional customer service. The coordinator is expected to act with initiative, confidence, professionalism, and care, consistently striving for excellence and ensuring that every interaction reflects the high standards and reputation of Harrods.

About You

You are a highly organised and detail-oriented individual with a passion for delivering excellent service and creating a smooth candidate experience. With a strong understanding of compliance, systems, and process management, you thrive in a fast-paced environment and are confident managing multiple priorities to meet the demands of agency staffing. You are proactive, professional, and adaptable, always ensuring consistency and accuracy while upholding Harrods’ values in everything you do.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods