About You
You love customers! You take time to listen to customers carefully and attend to their needs and exceed their expectations. You’re a clear communicator who is not shy in building strong relationships with customers. Your written skills are just as good as your verbal skills and you’re a problem solver.
What to Expect
We have a large Customer Service team based at our head office in Hammersmith. A Customer Service Adviser at Harrods in Hammersmith does not attend to customer queries face to face. Instead, they build and maintain strong relationships with customers via telephone, emails and social media platforms. Our customer requests and queries vary and we attend to all cases no matter how big or small, with the same level of exceptional service.
This is a full-time (37.5 hours) temporary role until mid-January 2020 - you will be fully flexible with working various shift timings, which will include some weekends working around the store opening hours.
What is important?
Our team believe in dedication and that hard work really pays off. We have had many of our temporary employees be successful in securing further temporary and permanent roles with us from their outstanding feedback.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Follow us on LinkedIn: linkedin.com/company/harrods
Twitter: www.twitter.com/togetherharrods