Group Marketing Manager - Restaurants

The Restaurants Group Marketing Manager is responsible for defining and delivering the restaurants marketing strategy, supporting the day to management of all restaurant communications and promotional activity.

About The Role

Reporting to the Head of Marketing, this role will be working closely with the Head of Restaurants, restaurant managers and brands to set the appropriate KPI’s mapped against business priorities and customer strategy. Developing the key messages and marketing approach, demonstrating our voice of authority in this field. This role is accountable for understanding and analysing both the macro and micro environment of the Restaurant division and developing the marketing strategy to deliver defined objectives. Experience within an omnichannel and integrated marketing role.

The main responsibilities of the Restaurants Group Marketing Manager will be to understand the local Restaurant landscape and identify key opportunities for engagement for local, domestic and international diners. Responsible for setting the Restaurants divisional strategy and the management of the additional project work, such as restaurant launches, seasonal campaigns, acquisition and retention initiatives etc.

About you

This successful candidate will be a subject expert and have the strength of connections within the Restaurants industry. A team player with a can-do attitude who thrives on delivering to tight deadlines while managing a team while also having a strong interest and knowledge of the London dining scene and luxury restaurant experience.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods