Accessibility Links

PMO Analyst

  • Department: Development & Testing
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 2103

We are looking for a PMO Analyst  to join our IT team. At Harrods we deliver The Art of the Possible by constantly evolving and challenging conventional luxury retail standards.

Our mission is to service the needs and aspirations of our customers and help create new stories. We take pleasure in making marked moments of delight: whoever our customers are or wherever they come from, they can expect to be treated with grace, courtesy and care. At Harrods we pride ourselves in being Masters of Luxury, Experts of Exceptional and Creators of Magic.

The pursuit of this excellence starts with our people. We put our trust in you to deliver excellence and exceed expectations for each and every one of our customers and with every interaction.

About You

You'll be an experienced IT professional accustomed to mapping business processes and delivering the end to end project lifecycle. You'll need relevant experience as a PMO analyst or equivalent and have a good understanding of the complexities of IT project delivery using an agile change delivery method.  You'll have had experience in project governance or project management roles supporting a  organisational IT structure. Experience of supporting RAID management activities is desirable. You'll be analytical and curious by nature in keen to identifiy inconsistencies, patterns and able to summarise key material points with a drive to develop a career within the PMO field. You'll carry the personal capability to clearly communicate, engage and motivate a wider team network with a customer focused approach to your work.

What to expect

The PMO Analyst’s main responsibility is to support the PMO Manager to ensure requisite governance, controls and resources are in place across the portfolio of projects within the IT directorate. The portfolio of projects will be a mix of small, medium and large size with varying levels of complexity. The role requires a strong ability to work collaboratively and build / maintain effective relationships with stakeholders. The PMO Analyst will need to possess the ability to handle instances of ambiguity and apply a flexible / pragmatic approach to work is essential. Leading by example, the IT PMO Analyst will deliver to consistently high standards and champion best practice. You'll need to be motivated to support an ambitious PMO agenda and champion the business as a change enthusiast.

What is important?

Our team believe in hard work and challenging the status quo. When we work together we are unstoppable. We’re leading the way with making anything possible and we will need someone who shares the same values and will do raise the bar on delivering excellence for our employees. 

Our Promise to You

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

People Stories
Dream it, do IT
Dream it, do IT
I have worked at Harrods for a year and a half and it has flown by. It’s an exciting time in our department, we ar...
Proud Father
Proud Father
I'm Alex, the Creative Visual Director at Harrods. Put simply, I’m responsible for ensuring our store always looks...
Marking milestones
Marking milestones
Yesterday we celebrated some amazing milestones for our people. Collectively 202 employees had a combined service of 2,1...
We are a Top Employer (again)
We are a Top Employer (again)
We have been certified as one of 2019’s top employers in the UK by independent HR certification organisation the T...

We are proud to have been awarded