Sales Consultant - Technogym
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We are looking for an addition to our friendly and high performing Technogym Concession to support and continue the success and growth within the new showroom at Harrods. The successful candidate will be a consultative salesperson with a passion for fitness, wellness and luxury; achievement-driven, a strong team-player, professional and with exceptional customer–relationship skills.
The role is a fully fledged professional sales role based in a luxury retail setting, providing challenge and variety without travel.
The role is full-time, working flexible shifts across 5 of 7 days of the week. The earliest shift starts at 10am and the latest shift finishes at 21:15.
- To meet and exceed individual sales targets
- Agree action plans with the Store Manager to ensure that Harrods meets or exceeds its annual sales target.
- To guarantee customer satisfaction and visual standards in line with the Harrods standards of service
- Pro-actively identify, seek and develop new clients in-store by building relationships with client services
- Prepare written proposals, CAD layouts and presentations.
- Negotiate price, availability, delivery and installation and follow through the sales process within existing Technogym policies to the client’s satisfaction.
- Continually learn new product & industry knowledge and continually develop selling skills.
- Keep abreast of competition, competitive issues, products and markets for health & fitness equipment.
- Attend and participate in sales meetings, seminars, and trade shows.
- English
- Organisation and company procedures (Technogym Culture, Business Model, GSN, GTD, GSP.)
- Knowledge of Digital and IT tools
- Written and verbal communication techniques and presentation skills
- Negotiation techniques
- Knowledge of CRM management
- Knowledge of sales techniques (on the field and on the phone)
- Knowledge of consultative selling techniques
- Long-term customer relationship management skills
- Sales operations (field sales and inside sales): scheduling, sales activities planning, pipeline management
- Knowledge of segment (Club, H&R, HC&P) features, trends & systems
- Knowledge and management of financial solutions
- Knowledge of the consumer market
- Brand and PR management techniques
- Knowledge of fitness, performance, health and product use
- Technogym style, belonging to the brand
- Wellness life style
- Transparency, intellectual openness and team work
- Internationality
- Focus on results and accountability, striving for excellence
- Having charisma and ability to influence others, make the difference
- Having a sense of initiative and energy/proactivity
- Having vision and the ability to be innovative: being a change agent
- Execution: make things happen
- Curiosity, listening skills, humility and passion
- Commitment, dedication and availability
- Speed of thought and creativity
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Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
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