Assistant Manager

Our Knightsbridge based Kitchens Stock team are now looking for an experienced Assistant Manager to support the Stock function with the day to day running of the department. 

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join Harrods. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities

About the Role

The Assistant Manager will be responsible and accountable for the day to day running of a Stock Operations team and entire stock flow process within the Kitchens division, ensuring that all stock management KPIs and objectives are met and controlling an efficient replenishment operation through stock file accuracy and commercial awareness. You will build and maintain effective relationships with all relevant support functions and act as a role model for the rest of the team.

You will also be responsible for duties including:

• Ensuring deliveries are processed in a timely manner and delivery checks are completed accurately
• Ensuring re-ticketing is completed regularly to ensure stock availability for the shop floor.
• Regularly resolving delivery errors, stock-file discrepancies and stock audits.
• Support the achievement of wastage targets through proactively reviewing stock levels and making adjustments where necessary
• Ensuring that standards are being reviewed regularly and activities are conducted to ensure the continual development of all members of the team. This will include documented performance monitoring, coaching and development of the team as well as conducting quarterly and annual performance reviews and onboarding.
• Issuing and solve stock audits in a timely manner to resolve stock-related discrepancies, keeping the Lead Divisional Stock Operations Manager informed of outstanding issues.
• Investigating and resolving negatives, Out of Stocks (OOS) where applicable and invalid corrections.

Please note that this is a fixed term contract until 28th April 2025

About You

You will have good relationship building skills and be able to interact with both internal stakeholders and external customers. You will be a confident communicator who can lead and support the existing stock operations team in driving sleek and efficient working processes. You will be a valuable team player who thrives on getting the job done together and sharing the victory of meeting all stock targets with the rest of your team.

You’ll also have:

• Strong IT skills, being especially proficient in MS Office and ideally have an understanding of SAP and Workday (or similar systems)
• Experience of working flexible hours/days and demonstrate the ability to adapt to the changing demands of the role.
• High levels of emotional intelligence and self-awareness and ability to flex your style.
• Some knowledge or experience working with a high volume food based business – whether retail or hospitality

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

You’ll receive a competitive annual salary plus excellent benefits package, including a company pension, flexible working, 33 days holiday (including bank holidays), and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season travel ticket loan.

Uniquely You

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods