Brand Specialist - Fine Jewellery

Are you fascinated by the timeless beauty of fine jewellery? Do you have a flair for connecting with people and a knack for helping them find the perfect piece to celebrate life's most cherished moments? If so, we have an exciting opportunity waiting for you.

Join our prestigious fine jewellery boutique as a brand specialist and immerse yourself in a world of elegance, craftsmanship, and unparalleled customer experiences.

About the Role

You’ll be responsible for providing a first-class customer service, demonstrating exceptional product knowledge across a range of Jewellery brands, and building loyal customer relationships.

You will be responsible for:

•              Welcome customers with a warm and engaging demeanor, making them feel valued from the moment they step into the department.

•              Assist clients in discovering the finest selection of jewellery pieces, understanding their preferences, and offering expert guidance to find the ideal match for their desires.

•              Share your passion for the artistry and unique stories behind each stunning piece, creating an unforgettable shopping experience for every visitor.

•              Build lasting relationships with clients, ensuring their satisfaction and loyalty through attentive follow-ups and personalized recommendations.

About You

As a key member of our team, you'll have the chance to showcase your exceptional talents and lead the way in building trusting relationships with our clients.

You will also have:

•              Previous experience in high-end retail or fine jewellery sales is preferred, but not mandatory - your passion and commitment to excellence matter most.

•              An innate ability to connect with people, building rapport effortlessly and understanding their individual needs.

•              A deep appreciation for the intricacies of fine jewellery and the desire to share that appreciation with others.

•              Exceptional communication skills, both verbal and written, allowing you to convey the beauty and value of our exquisite pieces effectively.

•              A positive attitude and a drive to exceed expectations, delivering exceptional service that leaves a lasting impression.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll enjoy a package that includes a salary of £27,500, access to a competitive commission scheme, 22 days’ holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram