DevOps Lead

Harrod’s the world's most famous department store is looking for a talented, driven and experienced Lead DevOps Engineer to join the Digital Technology Team. You will be leading your team in the DevOps way of working and encouraged to influence the wider team by strong inter and cross team collaboration.

About us

At Harrods, we ask everyone to believe in the Art of the Possible, to challenge the conventional view of what is possible and turn delivery into an art form. Our brand needs us to be Master of Luxury, Experts of Exceptional and Creators of Magic, as brands are made by people, we all have a really important role to play. The Harrods DevOps team play a key role as they are responsible for the support and overall service of all production and non-production application environments across the digital estate, as well as ownership and management of all associated deployment pipelines.

About you

The successor of this opportunity will be a talented DevOps specialist with hands-on experience in cloud technologies, deploying highly scalable and resilient applications. You will have demonstrable experience in automation, as well as website and mobile application monitoring and performance tooling including RUM and Synthetic. You will have enterprise operations experience in a digital or retail environment and accustomed to working with release and deployment tooling.

You will be a natural problem-solver, able to diagnose complex technical issues and propose solutions. You will have ITIL or ISO27001 and be adept to working with agile, SCRUM or Kanban methodology. You will be accountable to lead daily stand ups and head up weekly planning meetings and distribute the work to meet our deadlines and ultimate collective delivery and company goals. You will have a keen eye for detail and a passion for challenging the status quo, capable of implementing and Managing CDN and website performance optimisations. Knowledge of scripting languages and Application security & OWASP Guidelines will be required in this role, as will database maintenance, administration, and performance optimisation concepts.

As the Lead DevOps Engineer you will lead all day-to-day operational activities while working hands on alongside the team. You will need to be confident in implementing new ways of working directly within your team and by gaining the support of other areas. Additionally, working closely with the other functions within Digital Technology you will be aligned with the overall development lifecycle to support the delivery of new functionality/projects in the most effective way possible.

You will need to collaborate with a variety of different teams across the Harrods business, including the wider IT function, plus a range of third-party technology partners to ensure that the team delivers seamless service.

At all times you will need to ensure that monitoring, security, and any performance implications are considered and that the correct measures are put in place to detect problems at the earliest opportunity. You will also drive proactive work to ensure that the team working preventatively to optimise and continuously improve the solutions.

Our promise to you

If you are looking to take the next step in your career with a dedication to developing the DevOps roadmap and daily output in a role that addresses real business operational challenge, this role will open doors for you. We offer great pathway opportunities to develop your career as a specialist in an environment unlike any other.

More immediately, you will benefit from an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram.