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EDI Manager

  • Department: Merchandising
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 7922

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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About you

You are a proactive and driven individual who has a passion for first class customer service. You are an effective manger and motivator – taking ownership of your team’s objectives and goals.  You understand the capabilities of your team and focus on their development. You’re a confident communicator who works well in a fast-paced environment with shifting priorities.  Someone who can easily multi-task and manage several customers and multiple on-boarding projects.  You are the kind of person who has a focus on results and meeting targets.

What to expect

Reporting to the Merchandising Development Manager you will have ownership of on-boarding internationally located vendors as well as maintaining business-as-usual management of EDI with our established trading partners.  Whilst managing a team you will be identifying and delivering continuous improvement that will provide a faster/more efficient on-boarding experience for vendors and internal stakeholders, as well as improving in house processes, reporting and timelines. You will be supporting with the training of in-house personnel, and providing/maintaining documentation of the training.

Working closely with our vendors, our third party and multiple departments across the business you will be working to tight deadlines.

What is important?

  • Previous experience of B2B initiatives desirable
  • Experience in managing relationships with third party services
  • Strong operational background with demonstrable experience working with Electronic data interchange (EDI)
  • Good Knowledge of End-to-End Supply Chain processes and flows
  • Understanding of wider systems and connectivity to integration platforms
  • Good knowledge of EDIFACT standards is required
  • Strong interpersonal skills to ensure that communication is confident and effective at all levels of the business and to various stakeholder groups, both written and verbal

Our Promise to You

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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