Internal Communication Lead
- Full Time
- Hammersmith
- Human Resources
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are seeking an Internal Communications Lead to shape our company’s voice and engage our colleagues. In this role, you’ll craft impactful messaging that connects, informs, and brings our story to life across a range of channels.
About the Role
As the Internal Communication Lead, you’ll play a central role in creating an informed and motivated workforce that’s aligned with our business goals. Your expertise will also be instrumental in adapting our communications for different audiences, delivering meaningful, consistent updates that keep colleagues across all levels engaged and connected. You will be working collaboratively with HR and other key stakeholders, you’ll design and implement communication strategies that reflect our mission, vision, and values, ensuring all messaging enhances the employee experience and builds a strong sense of community. From developing strategic campaigns and crafting engaging content to managing diverse communication channels.
Responsibilities also include:
• Developing and executing communication strategies that drive colleague engagement and align with company values.
• Writing, editing, and curating content across multiple channels, including newsletters, intranet updates, and digital screens, ensuring a cohesive brand voice.
• Collaborating with HR to deliver timely communications on key topics like talent development, wellbeing, DE&I, and employee engagement initiatives.
About You
You will be an experienced communicator with a talent for creating meaningful, tailored messages that resonate across diverse audiences. With a proactive approach, you thrive in collaborative environments and have the skills to positively influence senior stakeholders to ensure consistent messaging throughout the organisation. In this role, your adaptability and strategic mindset will be key to elevating our internal communications.
You will also have:
• Extensive experience in internal communications, ideally from within a large scale organisation.
• Skills and experience in using Microsoft tools, including SharePoint, Viva Engage, and Yammer.
• A strong background in managing multiple projects simultaneously in a fast-paced environment.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for an enthusiastic and forward-thinking HR Services Assistant Manager to lead and support our HR Advisor team, ensuring top-tier service delivery across the HR Services function.About
Reference
VAC- 41539
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Fixed Term
Description
Our Colleague Experience team is looking for an experienced Senior Leadership & Talent Manager on a 12 month fixed term contract. This role is critical in driving and implementing talent and leadershi
Reference
VAC- 37718
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We have a new opportunity for a Workday Solution Analyst to join our expanding Workday team.About the roleThe Workday Solution Analyst will be responsible for the day to day operational support for Wo
Reference
VAC- 40373
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for an exceptional strategic HR Business Partner, to collaborate with and guide our C-Suite and most Senior Directors on all things people strategy. This role is leading on the design
Reference
VAC- 40689
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonRead our insights
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/05/2024
Summary
"Last month, we celebrated Black History Month by honouring the invaluable contributions of Black people to British society. This year’s theme, Reclaiming Narratives, inspired us to spotli
Teaser
Belonging & InclusionContent Type
NewsPublish date
10/29/2024
Summary
In the latest "This is Me" series, Tamzin, a Merchandiser in Technology and Toys at Harrods, reflects on her journey growing up in London with roots in Ghana and Dominica. She shares her e
Teaser
Belonging & InclusionContent Type
EventsPublish date
10/28/2024
Summary
"October marks Breast Cancer Awareness Month, and the Women's Network hosted a quiz night to generate awareness and raise donations. With delicious food, wonderful company, and a strong se
Teaser
Head OfficeContent Type
EventsPublish date
10/21/2024
Summary
Every month at our Hammersmith location, we come together for a community breakfast. With guest hosts from various departments, this is a wonderful opportunity for colleagues to network, c
Teaser
Head OfficeContent Type
Career StoriesPublish date
10/09/2024
Summary
This week, we sat down with Huma, one of our Assistant Merchandisers at Harrods, to get an inside look at life in the merchandising team. In this interview, Huma shares what her role involves, h
Teaser
Learning & DevelopmentContent Type
NewsPublish date
08/30/2024
Summary
Three stages. Three guest speakers. Three days of learning. We're excited to present our second Learn & Connect Fest, powered by inrehearsal's incredible network of speakers, experts, and
Teaser
Learning & DevelopmentContent Type
EventsPublish date
08/29/2024
Summary
Last year marked a significant milestone for apprenticeships at Harrods with a record number of learners joining the program and the implementation of new standards. This year, we celebrat
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/19/2024
Summary
As part of our celebrations for South Asian Heritage month, global makeup artist Manny Shina joined us for an exclusive Beauty Masterclass. Our colleagues discovered the secrets to achievin
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/09/2024
Summary
"My name is Eisa. I have been at Harrods for just over two years, working in Brand Partnerships, and I'm part of the R.E.A.D Network. Growing up South Asian is a big blessing. We have huge
Teaser
Head OfficeContent Type
NewsPublish date
08/05/2024
Summary
"The Harrods Events Team hold the authority on event delivery at an exceptional standard. Working alongside our brand partners and our Harrods stakeholders on event concepts from creative
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/25/2024
Summary
"We are truly proud to bring South Asian Heritage Month to life this year. This is the first time we are celebrating as a Racial Equality and Diversity network, and our aim is to make Sout
Teaser
Our Promise & ValuesContent Type
NewsPublish date
07/24/2024
Summary
Episode 6: Davinia & Anna In with the New It's been an exciting week for all of us at Harrods, as we have just launched our wonderful new range of Harrods products. We catch up wit
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs